Terms of Service

1. Who may use the Service

• You must be at least 18 years old.
• The Service is intended for UK-based electricians and trade professionals using it in connection with a business or self-employed activity. If you are a consumer under UK law, your statutory rights are not affected where the law does not allow them to be limited; nothing in these Terms is intended to exclude rights that cannot lawfully be excluded.

2. Description of the Service

ElecQuote is a web-based application that uses artificial intelligence to assist UK domestic electricians in creating professional quotations. The Service generates quote drafts, assists with VAT-related calculations shown in the app, and produces PDF documents for you to deliver to your clients. Features available to you depend on your plan (Free or Pro).

3. Your account and conduct

• You must provide accurate registration and business profile information and keep it up to date.
• You are responsible for safeguarding your account credentials and for all activity under your account.
• You must not misuse the Service, attempt to access others' data, probe or attack our systems, scrape the Service in breach of these Terms, or use the Service for any unlawful purpose.
• You must not upload or transmit malware or content that infringes third-party rights or applicable law.

4. User responsibilities

• You are solely responsible for reviewing and verifying all content (including AI-generated content) before you rely on it or send quotes to clients.
• You must ensure that quotes, pricing, VAT treatment, and related documents comply with applicable UK law, regulation, and professional obligations. The Service does not provide legal, tax, or regulatory advice.
• You are responsible for the accuracy of information you enter and for your relationship with your clients.

5. AI-generated content

The Service uses third-party AI (e.g. Google Gemini) to generate drafts from information you provide. All AI output is a starting point only. We do not warrant its accuracy, completeness, or fitness for any purpose. You must review, edit, and take full responsibility for any quote or document you issue. To the fullest extent permitted by law, we are not liable for loss arising from reliance on AI output without your own verification. Job descriptions and related inputs may be processed by our subprocessors as described in our Privacy Policy.

6. Plans, subscriptions, and billing

• Free plan: Limited to 3 quotes in total on your account. No payment required. We may change Free plan limits or features with reasonable notice.
• Pro plan: £9 per month, billed monthly (or as shown at checkout), unless otherwise stated. Pro includes unlimited quotes and additional features described in the app.
• Merchant of Record: Paid subscriptions are sold by Lemon Squeezy, which acts as the merchant of record for those transactions. Your contract for payment, invoicing, and applicable consumer purchase terms may be with Lemon Squeezy as well as these Terms for use of the software. See Lemon Squeezy's buyer terms and policies at checkout and on their website.
• You may cancel your subscription in accordance with the cancellation process provided (including via the Lemon Squeezy customer portal where applicable). Access to Pro features typically continues until the end of the paid period.
• Refunds, chargebacks, and billing disputes for payments processed by Lemon Squeezy are handled under Lemon Squeezy's policies and applicable law.
• We may change Pro pricing or plan features with reasonable advance notice; changes typically apply from your next billing cycle unless stated otherwise.

7. Intellectual property

The Service, its branding, software, and original content are owned by Polat Sakarya and protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to use the Service for your own business purposes in line with these Terms.

You retain ownership of data and content you create in the Service (e.g. quotes, client details you enter). You grant us a licence to host, process, back up, and display that content only as reasonably necessary to provide and improve the Service, including AI processing as described in our Privacy Policy.

8. Third-party services

The Service relies on third parties (including Supabase, hosting providers, AI providers, and Lemon Squeezy). Their services are subject to their own terms and availability. We are not responsible for third-party failures beyond our reasonable control.

9. Disclaimers

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties and conditions whether express, implied, or statutory, including implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation, or that the Service will meet your requirements.

10. Limitation of liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

Subject to the paragraph above, to the maximum extent permitted by applicable law: (a) we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, goodwill, data, or business; and (b) our total aggregate liability arising out of or relating to the Service or these Terms shall not exceed the greater of (i) the total fees you paid for Pro or other paid access to the Service in the twelve (12) months before the claim arose (including amounts paid to our merchant-of-record payment provider where applicable), or (ii) zero if you only used the Free plan.

Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the fullest extent the law allows.

11. Indemnity

You agree to indemnify and hold harmless Polat Sakarya from and against any claims, damages, losses, liabilities, and reasonable legal costs arising from: (a) your use of the Service or your quotes or client relationships; (b) your breach of these Terms or applicable law; (c) content or data you submit or generate, including AI-assisted output you choose to use; or (d) infringement of third-party rights caused by your materials. This indemnity is subject to applicable law and does not apply to the extent a claim arises from our gross negligence or wilful misconduct.

12. Suspension and termination

We may suspend or terminate your access if you materially breach these Terms, if we are required to by law, or to protect the Service or other users. You may stop using the Service at any time and may delete your account from Settings where available. Upon termination, we may delete or retain your data as described in our Privacy Policy (including deletion within a reasonable period, such as 30 days, unless the law requires otherwise).

13. Changes to the Service and these Terms

We may modify the Service or these Terms. We will post updated Terms on this page and update the "Last updated" date. Where changes are material, we will use reasonable efforts to notify you (for example by email or in-app notice). Continued use after the effective date of changes constitutes acceptance. If you do not agree, you must stop using the Service.

14. Force majeure

We are not liable for failure or delay caused by events beyond our reasonable control, including internet or third-party outages, natural events, war, terrorism, labour disputes, or government action.

15. General

• Entire agreement: These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the Service and supersede prior understandings on the same subject.
• Severability: If any provision is held invalid, the remainder stays in effect.
• No waiver: Failure to enforce a provision is not a waiver.
• Assignment: You may not assign these Terms without our consent. We may assign them in connection with a merger, sale, or corporate reorganisation.

16. Governing law and disputes

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to any mandatory rights you may have under the law that applies to you as a consumer.

17. Contact

Questions about these Terms: psakarya17@gmail.com